Founder & Creative Director at Oner Active
You cannot run a community-based business if you do not put the community first. I check TikTok and Instagram alerts daily to keep my finger on the pulse of customer satisfaction and disappointment. I want to understand their direct experiences with our product, which is something I cannot outsource to anyone else.
This answer is part of a full interview with Krissy Cela, Founder & Creative Director at Oner Active.
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