Chief People Officer at Superhuman
Mandates are a way of saying you do not trust employees to do the right thing unless you can physically watch them. If you treat employees like children, they will act in untrustworthy ways. If you tell them you trust them and treat them like adults, they will behave like adults and make responsible decisions.
This answer is part of a full interview with Kenny mendes, Chief People Officer at Superhuman.
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