Why do you advise managers not to send texts or emails when they are angry?
Replied byDavid Baszucki
Founder & CEO at Roblox
Niche: Technology
Revenue: Approx. 400 Million USD/month
Location: San Mateo, California, United States
Started: 2004
When you write an angry email, you are optimizing for your own ego and emotional release. If you walk away and wait until the next morning, you can deliver the message calmly via phone. This shifts the focus back to optimizing for the employee's growth and learning, which achieves a much better outcome.
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