President & CEO, Walmart Inc. at Walmart
I learned how capable our associates and leaders really are. During the pandemic, decisions had to be made fast: safety, supply chain, testing, immunizations. We moved from a weekly or monthly rhythm to a daily one. We delegated more, asked people to act quickly, then explain their choices. They made a lot of good decisions at speed, which built my trust even more.
This answer is part of a full interview with Doug McMillon, President & CEO, Walmart Inc. at Walmart.
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