President & CEO, Walmart Inc. at Walmart
I am basically paid to be dissatisfied. We have made progress, and customers see us as convenient as well as low-price, which matters. But I still see huge room to improve, especially with AI. That sense of “we can be much better” keeps me and the team pushing, even when results look good from the outside.
This answer is part of a full interview with Doug McMillon, President & CEO, Walmart Inc. at Walmart.
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