How do you keep your own mindset from getting complacent, especially in digital and AI?
Replied byDoug McMillon
President & CEO, Walmart Inc. at Walmart
Niche: Retail, Technology, AI
Revenue: $1M+/month
Location: USA
Started: 2015 or earlier
I am basically paid to be dissatisfied. We have made progress, and customers see us as convenient as well as low-price, which matters. But I still see huge room to improve, especially with AI. That sense of “we can be much better” keeps me and the team pushing, even when results look good from the outside.
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