CEO, GXO Logistics at GXO Logistics
When automation is employed, contracts are longer, typically 10 years or more, versus an average 5 year contract. Margins are higher in operations where automation and the technology ecosystem are deployed well. It creates stickiness because customers see proven ROI. Our job is to accelerate deployment and share value with customers while improving execution.
This answer is part of a full interview with Patrick Kelleher, CEO, GXO Logistics at GXO Logistics.
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