What metrics do you track to determine whether a newly released feature actually strengthens product-market fit?
Replied byRahul Vohra
Founder & CEO at Superhuman
Niche: SaaS
Revenue: Approx. USD 30 Million/month
Location: San Francisco, California, United States
Started: 2009
We measure how disappointed users would be if the feature disappeared tomorrow. If over forty percent of users answer that they would be very disappointed, you have a high-retention core. We also track daily active usage velocity, shortcut adoption speed, and whether the feature accelerates time-to-inbox-zero.
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