Before the culture change at WD-40, what kind of leader were you and what had to change?
Replied byGarry Ridge
Chairman Emeritus, Former CEO & Founder of The Learning Moment at WD-40 Company
Niche: Retail, Production
Revenue: $1M+/month
Location: USA
Started: 2015 or
I was a 'be brief, be bright, be gone' leader, a turbo D. I equated speed and control with good leadership. It hurt loyalty and safety. I had to understand my impact and shift from boss to coach and servant leader. Scary but necessary.
0
From the Full Interview
This answer is part of a full interview with Garry Ridge, Chairman Emeritus, Former CEO & Founder of The Learning Moment at WD-40 Company.
Share this Answer
Found this insight valuable? Share it with your network to help others learn from Garry Ridge's experience.
Cite This Answer
Use this answer in your research, article, or academic work
Related Answers
What are the primary operational challenges when scaling a repair network to over six hundred locations?
By Matt Ebert
Retail
Approx. $250 Million/mo
How did you manage the severe financial pressures and risks during the early years?
By Allison Ellsworth
Retail
Approx. $42 Million/mo
What milestones are planned over the next year?
By Dave Mondragon
Retail
/mo
Can you tell us how the business started and what that means to you today?
By Paul Guyett
Retail
$1M+/mo
How would you define the role of a Chief Rainmaker in a business?
By Jake Karls
Retail
Approx. 3.16 Million USD/mo
Why did you step down as the Chief Marketing Officer after only eight months?
By Jake Karls
Retail
Approx. 3.16 Million USD/mo
How does corporate culture limit an organization's creative potential?
By Jake Karls
Retail
Approx. 3.16 Million USD/mo